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Julien MAUFFRÉ

458 Route de Chambéry

38420 LE VERSOUD

☎  06 81 82 16 33

j.mauffre@gmail.com

Age : 25 - Driving Licence - Personal Vehicle

 

 

INFORMATION TECHNOLOGY ENGINEER

Career Objective : Project Manager – Functional Designer CRM (Siebel) - Functional Consulting

 

 

 
Resume Professional Profile Education Skills Experience Interests

 

 

 

 

 

 

Engineer data processing specialist, experimented in management and follow-up of Web projects (functional Schedule of conditions, project control), in functional consulting(analizing and technical transltation of all customer requirements, link between customer and technical team) and in functional design CRM (Customer Relationship Management).

Strongly motivated, dynamic, good interpersonal skills, highly organized and able to show initiative.

Good relationship, skilled to understand and analyze the customer requirements in order to facilitate the technical realization.

 

 

 

 

 

 

2006 : Training Siebel 7.7 Essentials (2 weeks)

2005 : Master’s degree in Engineering - Diploma of Computer Engineer

2005 : TOEIC  (Test Of English for International Communication) – 790 points – Mars 2005

2002 : BTS Informatique de Gestion (Equivalent to a two-year BETC Higher National Diploma specialized in Computer Engineering)

 

 

 

 

 

 

Functional Competences

 

Siebel (Sales and Marketing ; 7.7 and 7.8)

Functional designer : Determinate Expressions of the needs, functional and technical Design

Siebel Developments (Tools 7.8 : BO/BC/Screen/Applet/Field/PickMap creation and management)

CRM (Customer Relationship Management Software)

Sales Data Analyst, CRM Project Management, Database Administration (Siebel 4.3)

Web

Junior Functional Project Leader (Management of Internet projects)

Functional project specifications, planning, follow-up of project, tests qualities, management of the client relationship - HTML Integration ; Development in PHP/MySQL

 

 

 

Technical Skills

 

Systems :

UNIX, LINUX, Mac OS X

Windows 98/Me/2000/XP, 95 and 3.1

 

Database Systems :

Oracle 8i, SQL Server, MySQL

 

Prog. Languages :

SQL, PL/SQL, VB6, VBA, W-language (WinDev), Delphi, Corba

HTML, ASP, PHP, Javascript, XML

 

ERP/CRM :

SIEBEL Sales 4.2 / 4.3 -- SIEBEL Sales and Siebel Marketing 7.5, 7.8,

Tools 7.8, Training to Siebel Essentials 7.7

 

Office Automation :

Microsoft Office (Word, Excel, Powerpoint, Access), MS Project, Visio

 

 

 

Methods and Associated Tools

 

Conception :

MERISE, MERISE2, UML, Win Design.

 

 

 

 

 

09/06 to Present

Capgemini

Grenoble + Strasbourg

 

 

 

Project :

Project Engineer, CAPGEMINI (Grenoble)

Project of migration of a CRM Application (from Siebel 6.3 to Siebel 7.8)

Conceptualize and complete development of a new application based on Siebel 7.8

 

Mission :

Project Engineer – Functional Designer (CRM, Siebel 7.7 and 7.8)

         Phase of transition and knowledge transfers at the customer site (ALCATEL, Strasbourg) ; written transfer sessions documents

         Defined functional needs for the new application

         Realized Functional and Technical Design for the new application - Siebel Sales and Marketing – Produced and written some functional specification documents

         Assisted the developers Team, based in India, for the installation of a distant access to the application

 

 

 

Technical Environment :

Siebel Sales and Marketing 7.8, Tools 7.8 ; Oracle

 

 

09/05 – 09/06

Microsoft

Les Ulis (91)

 

 

 

Project :

Sales Data Analyst for MICROSOFT

Manager of Sales and Marketing data – Database Administrator - Internal small CRM Project management

 

Mission :

         Ensured the follow-up of the customer’s Account and the Marketing data quality, with CRM Tools (Siebel, Report Services),

         Administrated Data (SQL Server),

         Implemented some process of automation data management,

         Managed a Siebel migration data project,

         Trained and supervised external staff members to use Siebel 4.3

 

 

 

Technical Environment :

Siebel 4.3 / 4.4 ; SQL Server, PL/SQL, DTS Batches

 

 

03/05 – 09/05

Neov

Paris (Xème)

 

 

 

Project :

Final year Training Period – Project of End of Engineering School, NEOV

Junior Project Manager – Managed small Web Project in autonomy

 

Mission :

Management and follow-up of Web Projects : :

         Defined and evaluated functional needs with customers,

         Written Functional Project Specifications, planning,

         Complete followed-up of project and developments

         Realized qualities test and produced HTML Integration,

         Managed the client Relationship

         Daily worked and collaborated with an Offshore structure

 

 

 

 

Technical Environment :

HTML, PHP, PhpMyAdmin ; Microsoft Project

 

 

06/04 – 08/04

Air France Cargo

Roissy Charles-De-Gaulle

 

 

 

Project :

Engineer Training Period requested by the Engineering School, AIR FRANCE CARGO

Business Technologist on the project of complete re-engineering of the Internet website of Air France Cargo

 

Mission :

         Assisted the Project Manager

         Link between the users and the technical team, in order to coordinate the users needs and the technical constraints

         Conceptualized Database

 

 

 

 

Technical Environment :

Office Automation (Microsoft Visio, Office), Merise2

 

 

 

 

 

 

Regular practise of sports activities : jogging, excursion, ski.

Member during 3 years of a humanitarian association : " Le Petit Prince ", which had for goal to collect and bring drugs and school stationery to children in Benin.